Payment Policy

Depending on availability at checkout, customers may be able to make payments using supported online and other available payment methods.

The payment options actually available to you will be displayed during the checkout process.

Payments made through Bignaam Fashion may be processed through third-party payment service providers or payment gateways.

Payment details may be transmitted securely to the applicable payment service provider for authorization and processing.

An order is generally considered successfully placed after the payment has been successfully authorized or after the applicable payment condition for the selected payment method has been satisfied.

Customers may receive an order confirmation through the contact details provided during checkout.

A payment may fail or be declined because of reasons such as:

• Insufficient funds.
• Incorrect payment information.
• Bank or card restrictions.
• UPI or banking service interruptions.
• Payment gateway technical issues.
• Security or authorization checks.
• Temporary network problems.

If your payment fails, please verify your payment information and try again or use another available payment method.

In some cases, an amount may be debited from a customer's bank account, card or payment account even though the order is not immediately confirmed.

This may happen because of a temporary communication delay between the payment provider, bank and website.

Where a transaction is unsuccessful and the payment is not received by us, the applicable amount may be reversed or refunded through the payment system according to the relevant payment provider and banking processes.

For certain transactions, we may need to verify payment or order information before processing the order.

Additional verification may be requested where reasonably necessary for fraud prevention, transaction security or order validation.

Orders may be delayed, reviewed or cancelled where a payment cannot be reasonably verified or where suspicious transaction activity is identified.

The amount payable for an order will be shown during checkout before the customer completes the payment.

Customers should carefully review the product price, applicable charges, discounts, shipping charges and final payable amount before confirming the transaction.

Any applicable taxes or other charges will be displayed where required or applicable.

Where a refund is approved under our applicable Return & Refund Policy, the refund will generally be processed using the appropriate payment method or payment channel, subject to the payment provider's processing procedures.

The time taken for the refunded amount to appear in the customer's account may depend on the bank, card issuer, UPI provider or payment gateway.

Cash on Delivery (COD) may be offered for selected products, locations or orders depending on availability.

If COD is available, the applicable payment amount and related conditions will be displayed during checkout or communicated as part of the order process.

COD availability may vary depending on delivery location, product, order value, courier service and other operational conditions.

If you believe that a payment or transaction connected with your order was made without your authorization, please contact us as soon as possible.

You should also immediately contact your bank, card issuer, UPI provider or other relevant financial institution where appropriate.

Bignaam Fashion may take reasonable measures to protect customers and the business against fraudulent or suspicious transactions.

We may restrict, delay or cancel transactions where there are reasonable grounds to suspect fraud, unauthorized activity, payment manipulation or other misuse.

Payment transactions may be subject to the terms, conditions, privacy policies and security procedures of the relevant payment gateway, bank, card network, UPI provider or other payment service.

Customers should review the applicable provider's policies where necessary.

Customers should never share their card PIN, UPI PIN, OTP, password or other confidential banking credentials with anyone claiming to represent Bignaam Fashion.

If you have a concern regarding a payment, please contact our support team with your order and transaction details.

We will make reasonable efforts to review the issue and provide appropriate assistance based on the available transaction information.

BIGNAAM ENTERPRISES may update this Payment Policy from time to time to reflect changes in payment methods, payment providers, website operations or applicable requirements.

The updated version will be published on this page.